Lessons Learned: Process

1) Processes start off as conceptual frameworks, and typically, real life is not as simple as some connected boxes on white paper. As soon as you believe you have the process final, be sure to iterate through it in a real life solution. Don't leave the execution of the process to others, do it yourself. You'll then know how painful or useful your creation is.

2) When the process is rolled out to the team, handholding becomes very important. Remember, you know the process because you wrote it, but others are not as motivated or excited about using it. Chances are that its perceived as a waste of time, rather than something that adds value. If the "Team" is a 2-man show and the process was defined for a grand 100-member team, then the situation is downright comical. The best thing is to candidly discuss with the team why the process is important, and how it will later help them when they're managing people.